Cancellation Policy: Space is on a first-come, first-serve basis.  In order to secure a spot, it must be paid in full.  Cancellations made 3 days in advance of the booking date will be eligible for a full refund.  Cancellations made within 3 days of the booking will not be refunded.

Illness Policy: If your child is feeling “under the weather”, we are unable to accept them in our Childcare Centre or ski programs. If your child has been ill, they may return after a 24-hour time period.

Late Charges: Half Day pick up time is before 12:00pm or 4:00pm.  Full Day pick up time is before  4:00pm.  A late fee of $20.00 will be charged for every 15 minutes late picking up your child. This applies to all time and age categories.

Allergies: We are a nut free centre. If you bring your child a bag lunch or snacks, we ask that you not bring any food containing nuts. If your child has allergies please provide your own food.

Reminders: Children arriving at the Resort Childcare must arrive and be booked in by a parent or legal guardian. You will have a registration form to complete before dropping off your child(ren). Please provide health insurance information and an electronic photo (to be emailed in advance).